Refunds are subject to the seller’s discretion; you can reach out to the seller through direct messaging on Tilt. If the seller is non-responsive or there is another issue, you may also contact support@tilt.app for further assistance. You can also click here to learn alternative ways to contact support.
Please be aware that we do not accept responsibility for any communication that occurs between a customer and a seller outside of our platform. We have an integrated messaging system within our platform, where all users can contact sellers.
Note: We are working to improve this process by adding it directly into the app.